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Broadcast report is not received in Mail IDs for all Region...

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Dear Experts,

 

The issue very wired.

I am working on a report, which is to be broadcasted to user mail IDs.

 

The report format is,

 

Region

Sales Office

Invoiced Qty

Scanned Qty

N

DELHI

100

30

 

NOIDA

120

34

E

CALCUTTA

300

31

 

RANCHI

350

37

W

MUMBAI

323

43

 

AHMEDABAD

343

50

S

BANGALORE

126

70

 

CHENNAI

98

10

 

This is working perfectly when I am running on BEx analyzer.

 

But when I broadcast the same, I am facing an odd issue.

 

When I execute the report in RSRT, it is showing sent successfully. But the report is not received in the mail box(undelivered).

I tried the same restricting the region. This is working fine, when I restrict the report only for region NORTH, SOUTH and WEST.

 

But when EAST is present in the report , the report is not getting delivered.

 

At the same time , this is working fine ,when I checked the Zip format option with all the region (N,E,W,S) selected.

 

The problem is happening only for this report. Rest all report are getting successfully delivered to mail IDs with all the region.

 

Thanks,

Sanjana Singh.


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